Twinkling Stars Care was founded with a passion for providing individualized, high-quality home health care services to individuals in the comfort of their own homes. Our founder, who has extensive experience in the healthcare industry, recognized the need for personalized, compassionate care that is tailored to the unique needs of each individual and their families.
At Twinkling Stars Care, we are guided by a set of core values that includes compassion, respect, integrity, and excellence when providing individualized health care. We believe these home health care values are essential to providing the best possible compassionate care to our clients. We strive to unwaveringly uphold them in everything we do.
Twinkling Stars Care will provide high quality individualized health care that meets individual's home health care needs in a compassionate, safe, caring, effective, and responsive environment. Our staff possess the skills, knowledge, and resources to meet the highest standards of compassionate care. Client and families will be listened to and actioned via individualized care plans.
Ensure clients are enabled to be as independent as possible in achieving personal hygiene that supports good health.
Establish regime for the administration of medications that correctly follows the six (6) rights policy, and recording all information accurately on MARs chart.
Provide social and emotional support whilst helping with daily activities, such as running errands, accompanying during shopping, etc.
Accompany clients to medical appointments and provide support to help them understand what is being discussed with medical practitioners.
Support clients with the preparation of meals and help with feeding if required.
Provide clients with assistance for laundry chores, if necessary.
Perform risk assessments as part of our health care services to ensure that staff, clients, families, etc., are safe, that equipment meets all applicable standards, and that a robust process is in place to address any issues or non-conformances as they are identified.
In 2018 working as a Service Manager in the financial sector, Stacey Tubb had her own health issues prompting a career change. Stacey wanted to be part of a business that allowed her to look after others and provide them the needed care and so became a Health Care Assistant.
Whilst working as a Health Care Assistant, Stacey lost both her parents within the space of a year. It was the act of looking after others that helped her get through this very difficult time for her and her family. This experience aided Stacey's determination to start her own business that would allow her to dedicate resources focused on providing the best possible care to others.
Starting Twinkling stars Care was not only Stacey's destiny, but an homage to Stacey's parents, Jim and Julie, and continue their legacy to provide clients the services and time they deserved. This has helped drive the need for high quality, compassionate, reliable home care services that are centered around supporting clients so they can maintain their independence within the comfort of their own homes.
Ensure all client concerns and needs are fully understood and addressed.
Respecting and adhering to client preferences in care plans.
Demonstrate genuine care for each client’s overall well-being.
Provide adequate time for each client, avoiding rushed services.
Treating all clients with the utmost respect and dignity.
Ensure all clients receive fair and equal treatment.
Provide consistent and reliable care services.
Ensure compliance with current CQC regulations by investing with Quality Care Systems who will provide monitoring and support to the business.
Employ dedicated, compassionate, and empathetic staff while ensuring a high level of monitoring, training, and support.
Provide regular training for staff in order to maintain high standards of care and compliance with updated best practices.
Implement a system for clients to provide feedback and suggestions that can be incorporated into business practices with commitment to continuous improvement.
Strive to exceed client expectations in all aspects of care by embedding these core values in every day performance, and will be the criteria used as a basis for staff recruitment.
Call or send us a message so we can discuss how to best help you and your family with your individualized in-home health care plan needs.
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